SPECIAL OFFER TERMS & CONDITIONS

Welcome to the special offer terms and conditions.

Please see below for the terms and conditions for our online and social promotions. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions as set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website.

Before you place an order, if you have any questions relating to these terms and conditions, please contact our Customer Services team by email (support@aquaplanetsports.com) or by phone 01225982555.

Please note that on all promotions and discounts only one offer can be claimed at one time. You are only able to use one discount code per order and we cannot apply codes retrospectively.

Please also note that if you are benefiting from a site-wide promotion you cannot claim a discount code as well.

MULTI-BUY OFFERS

This includes offers such as 3 for 2, 2 for 1, buy 1 get 1 half price etc.

  • The cheapest item will be the item given to you at either half price or no cost (this is dependant on the applicable offer).
  • This offer may be automatically applied at the checkout, or you may need to use a discount code.
  • This offer cannot be used against items in our sale/clearance section.
  • You can only redeem the multi-buy offer during the time of the promotion and not before or after.
  • We reserve the right to amend the multi-buy offer terms and conditions from time to time, when we consider it reasonable and necessary to do so.

Multi-buy Offer Returns:

  • All products will revert to their full price once any items are returned.
  • The total price of the items you keep will be deducted off the price of your order.
  • The difference will be refunded if applicable. Eg. If you bought one item for £36 and one for £20 (total cost of order £36), and returned the item for £20 you wouldn’t receive a refund, if you returned the item for £36 you would receive a refund of £16.
  • No other codes can be applied retrospectively if you choose to return an item.

FIXED PRICE MULTI-BUY OFFERS

This includes 2 for £55, 3 for £80 etc.

  • The amount will be discounted from the total at the checkout.
  • This offer cannot be used against items in our sale/clearance section.
  • This offer may be automatically applied at the checkout, or you may need to use a discount code.
  • You can only redeem the fixed price multi-buy offer during the time of the promotion and not before or after.
  • We reserve the right to amend the fixed price multi-buy offer terms and conditions from time to time, when we consider it reasonable and necessary to do so.

Fixed Price Multi-buy Offer Returns:

  • All products revert to their full price once they are returned.
  • The total price of the garments you keep will be deducted off the price of the order.
  • The difference will be refunded if applicable. Eg. If you bought 2 items for £55(Normally £36 each) and you returned one item it would revert to its original price of £36, so you would receive a £19 refund.
  • No other codes can be applied retrospectively if you choose to return an item.

FREE ITEM WITH YOUR ORDER

    This includes free pumps, cameras, t-shirts etc.

  • Free items will only be added to your order during the time of the promotion and not before or after.
  • This offer may be automatically applied at the checkout, or you may need to use a discount code.
  • The promotion is subject to while stocks last.
  • One free gift per order.
  • We reserve the right to amend the free item terms and conditions from time to time, where we consider it reasonable and necessary to do so.

Free Item With Your Order Returns:

  • If you return your goods the free gift must be returned with the products as you no longer qualify for the promotion.
  • If you choose not to return the gift we reserve the right to deduct the amount of the gift from your refund.
  • The free gift is part of a promotion and carrys no retail value, it cannot be returned for a refund or exchanged.
  • No other codes can be applied retrospectively if you choose to return an item.

PERCENTAGE DISCOUNT

This includes sitewide discounts and discount codes.

  • You can only use one code/discount per order (unless otherwise stated)
  • All discounts have expiry dates and may have limited use.
  • Some discount codes and promotions will have restrictions on what they can be used on.
  • You may have to spend over a certain amount for the discount to apply, or the code may only work on certain products or ranges.
  • Discount codes may not work alongside site-wide discounts. This does not affect your statutory rights.
  • If your code isn’t working it may be invalid due to another promotion or expired.
  • All discount codes have to be applied at the time of purchasing, if you attempt to apply or use a code after ordering it may not be possible.
  • We reserve the right to amend percentage discount terms and conditions from time to time, where we consider it reasonable and necessary to do so.

Percentage discounts returns:

  • If you return any items that you have received at a discounted price you will be refunded at the same discounted price.
  • Our usual T’s and C’s will apply to any percentage discount sales, please see our returns policy for more information.
  • No other codes can be applied retrospectively if you choose to return an item.

Important info from ASA: https://www.asa.org.uk/advice-online/promotional-marketing-terms-and-conditions-tcs.html